What to Do When Your Car Breaks Down? Step-by-Step Guide

A sudden car breakdown is a stressful situation that can happen to any driver — whether due to an engine fault, a flat tyre, running out of fuel, or a minor accident. The most important thing in these moments is to prioritise your safety first, then act correctly. In this guide we explain the right steps one by one.

The Correct Steps When Your Car Breaks Down

1. Stay Calm and Secure Your Car

First: don't panic. Immediately turn on your hazard lights (flashers) to alert other cars. If the car can still move slightly, calmly steer it to the side of the road away from the fast lane.

2. Exit the Car Safely

On highways, staying in or around the car is dangerous. Exit from the side away from traffic, and move to a safe place behind the barrier if available. Never stand directly behind or in front of the car.

3. Place a Warning Triangle if Possible

If you have a reflective warning triangle, place it at a suitable distance behind the car to alert oncoming traffic, especially at night or on highways.

4. Determine Your Location Accurately

So the tow truck reaches you quickly, identify the area or road name and the nearest landmark (petrol station, exit, sign). The easiest way is to share your location via WhatsApp directly.

5. Call a Trusted Tow Service

Call a professional tow team, and state your location, car type (regular, luxury, sports) and condition (partially or fully disabled). This helps us send the right flatbed the first time.

Common Mistakes to Avoid

• Standing behind the car: a major risk on highways, always stand in a safe place far away.
• Trying to repair in the middle of the road: don't attempt repairs in a dangerous spot, wait for the tow.
• Not turning on hazard lights: warning lights save lives, turn them on immediately.
• Choosing an untrusted tow service: make sure you call a known service with clear prices and modern equipment.

When Do You Need a Hydraulic Flatbed?

If your car won't move at all, is damaged after an accident, or is a lowered sports or luxury car, you need a full-down hydraulic flatbed that transports the car completely without its wheels touching the ground, protecting it fully from any further damage.